Sandbach Health & Fitness
Terms & Conditions



Our Members/gym users must scan their ClubRight bar code onto the scanner on the desk in reception when entering at Sandbach Health and Fitness.
• We use CCTV to monitor access and usage to ensure the safety and security of our members.

•  ClubRight bar-code/membership is solely for your use. It may not be passed on to anyone else (any mis-use may result in the termination of membership).
• On joining Sandbach Health and Fitness, we offer all our members an induction to instruct them on the safe use of the gym equipment. We strongly advise you make use of this free service. Sandbach Health and Fitness will not accept any liability for any personal injury claim if you use the gym equipment having not undertaken an induction from a qualified member of Sandbach Health and Fitness staff.
• Induction appointments can be made emailing us, calling us or by calling in.
• If you are unsure at any time as to how to use any piece of equipment, you must seek advice from a qualified member of Sandbach Health and Fitness staff before you use it.

• We ask you wear clean, tidy, non-offensive gym kit.
• We don’t allow you to train in attire such as jeans, work-wear, boots, flip flops or sandals. Neither do we allow you to train topless.
• Bags are not allowed on the gym floor. They can cause a trip hazard.

• Lockers are provided for you to store your belongings for the duration of your workout. Lockers will be emptied at night and members’ items removed to lost property.
• Members are solely responsible for their own belongings whilst attending Sandbach Health and Fitness.
• We accept no responsibility for any loss or damage to personal property.

• Please bring a sweat towel to wipe away any perspiration you may left on machines.
• Equipment should be put away when you’ve finished with it, so someone else can use it. Please be mindful of not spending long periods of time on equipment if someone is waiting for it. Be mindful of your language and manner. Please ensure that you put your weights back in their original place when finished.
• Please do not misuse weights by dropping them on the floor, unless they are designed to i.e. bumper plates.
• You may not use Sandbach Health and Fitness whilst under the influence of alcohol, tranquilizers, narcotics or any medication/substance which may affect your ability to exercise safely. Sandbach Health and Fitness reserves the right to remove you from the premises if it reasonably believes you are unfit to use the facilities.
• You are not permitted to take photographs/videos on the premises or post remarks to the internet that may identify another member.
• At busy times and if it's apparent that people are waiting for machines, please limit your time on cardio machines to 20 mins.

Only Sandbach Health and Fitness qualified staff are permitted to train members in the gym.
• Please inform Sandbach Health and Fitness of any change of home address, email address or telephone number. These changes can be made directly with the gym staff on the PC or via email.

• Members are advised to inform Sandbach Health and Fitness of any change in medical health that could affect their ability to exercise in the gym.
• We ask our members to come and see us for any help you need at all whilst in the gym. Smoking (including e- cigarettes) is strictly prohibited in all areas of the gym and surrounding areas.
• Members may not bring any pets (other than guide dogs) onto the premises.

Membership Cancellation Policy. Members may cancel their Direct Debit Agreement (non-rolling) only on the following grounds: a) Illness or Incapacity, supported by a doctor’s letter, b) If you move away from the area, a distance greater than ten miles, c) If you become unemployed (evidence required).

By accessing the gym and using the equipment, our members are deemed to have read and understood the membership Terms and Conditions.

 

  • The Direct Debit Guarantee allows you to stop your payments at any time, but there are penalties. If you stop your payments (non-rolling) before the 12 month agreement duration has come to an end, Sandbach Health and Fitness will charge you a month's subscription plus £5 per month for every month you have kept to your agreement. The reasoning is that, by starting a twelve-month direct debit agreement, you have received a £5 per month discount on the normal basic price. Therefore, as you have not kept to your agreement, you are liable for those months at the full basic rate, plus a month's notice payment. For example, if you started your 12-month agreement in March and then stopped in September you will be charged 6 x £5 = £30 plus your one-month subscription in lieu of notice. If you give one month's notice of cancelling your agreement you will only be charged the £5 per month for the number of months you have kept to your agreement.
  • You may cancel classes anything up to 6 hours prior to the class starting. If you cancel a class within 6 hours of a class starting, you will lose a class credit (members) or be charged without refund (Pay As Yo Go users) Please note that this non refund cancellation window is well below the average time allocated by other gyms, at least 50%